Tomas Kafka

573 days ago

"Do not command more than necessary or plan beyond foreseeableĀ circumstances.
Communicate to every unit as much of the higher intent as is necessary to achieve the purpose.
Ensure that everyone retains freedom of decision within bounds."

You Need to Manage Digital Projects for Outcomes, Not Outputs

An excerpt from Sense & Respond (Harvard Business Press), printed with permission from the author. This excerpt was originally published Feb 6, 2017 on Harvard Business Review. When is a project finished? For most of us, it seems pretty simple: when we ship the product or launch the service.