Russ Harlan

700 days ago

The choice of words reframes the opportunity.

The single most important thing a boss can do, Scott has learned, is focus on guidance: giving it, receiving it, and encouraging it. Guidance, which is fundamentally just praise and criticism, is usually called “feedback,” but feedback is screechy and makes us want to put our hands over our ears. Guidance is something most of us long for.

Radical Candor — The Surprising Secret to Being a Good Boss