Shubham Datta

1072 days ago

Returns are a huge part of #retail. Online returns will always be higher given that you can't touch and feel the product on your screen.

Many unhappy returns: retailers brace for the flip side of online shopping

financialpost.com

Return rates for merchandise purchased online this holiday season are expected to average about 30 per cent, versus a rate of nine per cent at bricks and mortar stores. Getty Images