When great product teams ship broken UX: 4 steps to mind the gap
If you are currently a leader, one of the most powerful things you can do is shift from a place of knowing to a place of inquiry. “Most of us begin our careers needing to find answers. But as we move into leadership, nothing is more important than being able to ask the right questions — the questions that share the burden of thinking with your team, the questions that focus the energy and intelligence of the group. That's how you're going to solve big problems at scale,” Wiseman says.