The Emotionally Intelligent Manager’s Guide To Leading Remote Teams
Rather than focusing on what your team is doing at every moment, ask yourself how they’re likely to feel about accomplishing the goals you’ve set for them: Will they be challenged? Empowered? Stressed out? Confused? Then self-reflect on your role in bringing about those reactions, Rauch suggests: “In a remote environment, as a leader, you have to be a lot more introspective.”
Sometimes designers think they just invented flat design or the grid for example but even an icon color is derived from hundreds of years of semiotics
remember that there is no home button–or TouchID–on the iPhone X because of Apple’s own inability to make it work with its edge-to-edge screen. This is a new problem that didn’t exist, and now has a bad solution.
teams that explore and iterate five or more solutions at once produce 50 percent more successful launches. Experimenting like a designer means valuing divergent thinking as much as convergent thinking.
Every attempt at scaling up an inefficient experiment dramatically decreases the likelihood of success for a startup. Capital is a multiplier of the good and bad at a startup.
Money has no insights on how to fix a broken business. Great businesses solve these problems first and then use capital to intelligently scale models that are clearly working.
when your thoughts wander to topics, they’re telling you something about where your life is and how you feel about where it is.
Mind-wandering is not unlike our smartphones, where you can easily have too much of a good thing. Smallwood argues that we shouldn’t think about the technology of our phones—or our brains—in terms of the value judgments “good” or “bad.” Rather it comes down to how we put them to use.
Daydreaming reflects the need to make sense of complicated aspects of life, which is almost always other human beings.”
When we’re bored, we’re searching for something to stimulate us that we can’t find in our immediate surroundings,” Mann explained. “So we might try to find that stimulation by our minds wandering and going to someplace in our heads. That is what can stimulate creativity,
When we talk about brew ratio, we’re talking about the weight of coffee grounds to the weight of espresso in the cup. By changing the weight of coffee or the weight of liquid espresso in a shot, we can manipulate the taste and mouthfeel of the espresso.
As far as I can tell, like snowflakes and puppy noses, no two remote workers are alike. The successful ones ignore most of the advice in favour of self awareness, and a lot of neurotic habits of their own invention.
“Imagination is envisioning things that don’t exist,” says Seelig. “Creativity is applying imagination to address a challenge. Innovation is applying creativity to generate unique solutions. And entrepreneurship is applying innovations, scaling the ideas, by inspiring others’ imagination.”
There are two kinds of teams. Those who do retrospective meetings and those who don’t have the time to reflect on their actions. If you’re in the latter kind of team, then the blame game is your natural environment.”
a saying I made up at PARC was, “Simple things should be simple, complex things should be possible.” They’ve got simple things being simple and they have complex things being impossible, so that’s wrong.
We can eliminate the learning curve for reading by getting rid of reading and going to recordings. That’s basically what they’re doing: Basically, let’s revert back to a pre-tool time.
the children have to be completely full-fledged users of this thing.”
Think about what this means in the context of say, a Mac, an iPhone, an iPad. They aren’t full-fledged users. They’re just television watchers of different kinds.
the things that drive progress are not political. But the things that drive failure are political.
The argument that we should be feeling happier than we are because life on the planet as a whole is getting better, on average, also misunderstands a fundamental truth about how happiness works: our judgments of the world result from making specific comparisons that feel relevant to us, not on adopting what David Runciman refers to as “the view from outer space”.
A scarcity mindset turns you into a time miser. You start doing silly things like counting the minutes you spend waiting in line for your coffee or silently cursing every single commuter who slows you down on your way to work. At this point, giving away time seems like the very last thing that you should do.
Yet, saying and acting upon this statement—“I have enough time to be generous with it”—is a surprisingly effective antidote to the time-scarcity mindset. Simply giving your time away to others, even as little as ten minutes, creates a sense of “time affluence.”
You have to combine graphic design with something you’re passionate about. Design on its own – I don’t think it’s enough.
you should never depend on any one type of work or any one client, because that can all change very rapidly.
when things look like they’re starting to fall apart, I ask them, “What are you afraid of?” And you would be surprised. With a question like that you would expect people to say, “What are you talking about? How dare you?” Yet they never ask that. They always answer the question, which is so interesting.
If the big decision maker is too busy to have a meeting with me, then I’m too busy too, and I won’t do it. It cannot end well otherwise. There’s nothing worse than someone trying to second-guess their boss.
Based on his experience in civil wars on three continents, Mines cited five conditions that support his prediction: entrenched national polarization, with no obvious meeting place for resolution; increasingly divisive press coverage and information flows; weakened institutions, notably Congress and the judiciary; a sellout or abandonment of responsibility by political leadership; and the legitimization of violence as the “in” way to either conduct discourse or solve disputes.
Mental creation always precedes physical creation. Before a building is physically constructed, there’s a blueprint.
Your thoughts are the blueprint of the life you are building one day at a time.
I worry, in other words, that the tasting menu will replace the true unsettledness of being lost on the streets of Calcutta or spooked by a witch doctor in Haiti; that people will seek to become plusher versions of themselves when they travel rather than different versions.
collecting places becomes more a goal than plunging into them and being transformed by them.
We can be appalled by the deaths of migrants in the Mediterranean only because we start from the position that unknown strangers from distant lands are worthy of moral consideration – a notion that would probably have struck most of us as absurd had we been born in 1700.
the optimists insist, the data demonstrates that the global dominance of western power and ideas over the last two centuries has seen a transformative improvement in almost everyone’s quality of life.
In fact we never really know whether an event is fortune or misfortune, we only know our ever-changing reactions to ever-changing events.
Be wary of those who disparage the investigators, the readers, the writers, the listeners, the speakers and the thinkers. Be suspicious of those who confuse reality with reality TV, and those who repeat falsehoods while insisting, against all evidence, that they are true. To defend freedom, demand fact.
Our civilization is defined in part by the disciplines — science, law, journalism — that have developed systematic methods to arrive at the truth. Citizenship brings with it the obligation to engage in a similar process. Good citizens test assumptions, question leaders, argue details, research claims.
“Trends are part of our collective aesthetic, they are identifications of what we like in a certain time and place… I think it’s very difficult not to account for them in design.”
At current rates of growth, more people will work at restaurants than in manufacturing in 2020.
whenever you are faced with a design problem, resist the urge to immediately jump into brainstorming solutions. Instead, abstract the problem and identify potentially related sources of inspiration.
Research has found that when people look for inspiration from distant domains, they generate more creative solutions than when they consider only domains closely related to the original, non-abstracted representation of the problem.
To see alternative, innovative solutions more easily, reframe the design problem. Abstracting the problem by removing the surface details minimizes the opportunities for functional fixedness and allows you to focus on the core issue.
We must actively push ourselves to not judge ideas too early, and to consider a variety of alternate functions and perspectives
it’s sort of a positioning problem. Advertising, for example, is seen as part of the business world so it’s perceived as a legitimate extension of business.
Design is usually positioned as an extension of art, which means many people assume that designers are some sort of artists.
work hard to detect the errors in received wisdom
For a long time, your actions pull your company along, and then all of a sudden it switches — your existing business starts pushing your behavior. External forces like feature requests, the need for more customer support, the need to create a team to do X when you never even needed to do X before — those forces start to dictate your decisions.
there is almost never a date that is more important than a job well done.
Treat your highest priorities like flights you have to catch: give them a set time in advance and say no to anything that would stop you making your flight.