Jason Stirk

1333 days ago

What we’ve found, over and over, is an industry willing to invest endless resources chasing “delight” — but when put up to the pressure of real life, the results are shallow at best, and horrifying at worst.

Dear Tech, You Suck at Delight

medium.com

Earlier this week, JAMA Internal Medicine released a study that showed that smartphone AIs from Apple, Samsung, Google, and Microsoft aren’t programmed to help during crisis. Last night, I decided to see for myself. Siri found me 15 places to get a burrito in South Philly after 10pm.