Godiva Golding

2461 days ago

Artificial intelligence and decision-support algorithms that can offer data-driven suggestions will unleash a new level of productivity among workers, allowing everyone to focus on what matters and to continually help one another improve.

Customer Relationship Automation Is the New CRM

hbr.org

Our digital universe is vast and growing exponentially, expected to swell to 44 zettabytes of data by 2020. (For reference, one zettabyte is 1,000,000,000,000 gigabytes.) Companies have attempted to use this tremendous amount of data in ways that make our lives better.