The Art of Letting Other People Have Your Way: Negotiating Secrets from Chris Voss
Not exactly amazing, but interesting at least
Worth a read - if for no other reason than to understand how FB are going to position the debate.
Really got me thinking about how I need to better organise my schedule
Super useful - especially the https to http item.
Realistic and disturbing insights
In another study, Kross, who outlined his research in the Harvard Business Review, asked people to refer silently to themselves in the second or third person while preparing for a speech and found they were calmer, more confident and performed better on tasks than those who used only first-person words. The results were so profound, wrote Kross, that he now gets his young daughter to speak to herself in the third person when she is distressed.
As with most things, however, reciprocation has a darker side. Just as we tend to reciprocate good behavior, sometimes we also pay back bad deeds. One of the most effective game-theory strategies is tit for tat.
An example: Instead of spending billions of dollars to make train rides shorter — something frustrated commuters would seem likely to prefer — it may be cheaper and more effective just to equip the trains with Wifi. The ride is the same duration but is now more enjoyable.
Sometimes it's smarter to target attitudes, not circumstances.