Can tackling digital exclusion address social inequality?
The cup is more than half-full, and that should drive us even more to to deal with the empty part.
Here’s my favorite example, an endcap called “Page Turners,” consisting of books that Kindle readers finish in three days or less. Clever.
Respond, don't just react.
The way to go is doing structured interviews and testing job-related skills.
"Next year there might be a flood of custodian recommendations thanks to this essay. But if it means students will start paying as much attention to the people who clean their classrooms as they do to their principals and teachers, I’m happy to help start that trend."
"Reduce the impact of toxic people in the workplace by better managing them, or getting them out of your ranks."
no one person on the team could receive an exceptional performance appraisal unless the entire team did
"Here is the problem with exit interviews: People aren’t honest about the reasons why they quit. And even if they were, such post hoc rationalizations rarely reflect the true reasons employees quit."
"In the past, these processes would’ve fallen through the cracks–they’d be cursed at but ultimately complied with. Now there’s hope that they might actually be corrected."
"Despite the countless millions that have been spent fighting “the war for talent,” our research suggests that relatively little has been devoted to safeguarding the spoils. Fifteen percent of most companies’ workforce are star players, employees with exceptional performance and the potential to have an outsize effect on strategy execution."
"But in life, unlike in education, there are no winners. University is full of binaries. You get into Harvard or you don’t. You graduate or you don’t. You finish top of the class or you don’t. Life is not like that. There is no finish line after which results are compared and winners and losers determined. Parents are investing massive amounts of time preparing their children to win a race that cannot be won. Those children learn to run like mad in pursuit of some elusive end result, until they give up or expire from exhaustion."
a reminder that when companies try to optimize everything, it’s sometimes easy to forget that success is often built on experiences — like emotional interactions and complicated conversations and discussions of who we want to be and how our teammates make us feel — that can’t really be optimized.
The title is an overstatement, but the ideas are spot on.
Amazon has radically overhauled its meetings to make them more focused. Every meeting begins in silence. Those attending must read a six-page memo on the subject of the meeting before they open their mouths. This shifts the emphasis from people’s behaviour in the meeting to focused discussion of the memo’s contents.