Radical Candor — The Surprising Secret to Being a Good Boss
1048 days ago
Totally agree: challenging people is probably the most important thing to do when leading them. And then you just need to care about them, and you are halfway to having a great team.
“There was this guy who was working for me. We'll call him Bob. I really liked Bob. The problem was that Bob was absolutely terrible at his job,” she says. Whenever Bob would express worries about his performance, Scott would try to reassure him. But after nearly a year, she realized that Bob’s weak performance was impacting her whole team — and she was in danger of losing several top performers as a result. Trying to be “nice” to Bob, she'd been unfair to the people who were doing great work. And things didn’t work out so well for Bob, either.
“Having never criticized Bob for 10 months because I was trying to spare his feelings, I was now sitting in front of Bob firing him. Not so nice after all,” says Scott. “When I told him, Bob pushed his chair back, looked at me, and said, ‘Why didn't you tell me? Why didn’t anyone tell me?’”