Alexander Debkaliuk

342 days ago

Showing every SKU, of course, is exactly the Amazon approach - 'the everything store', and it works well for some categories, and especially when you know exactly what you want. But knowing what you want is not necessarily the starting point - that's what needs to happen along the funnel. Amazon's relative weakness at curation, discovery and recommendation (I've seen data suggesting the recommendation platform is only 1/4 of its books sales) is, I think, a big reason why, after 25 years of ruthless and relentless execution, it's still only got to 25% of the print books market in the UK and USA. A bookshop (or any shop) is, yes, the end-point to a logistics system, but a good bookshop is primarily a discovery platform. That is, it's more about the tables than the shelves. And the tables are lists, not inventory.

Lists are the new search

ben-evans.com

I've become rather fascinated by all the people trying to unbundle Yelp for restaurants. People trying to unbundle Craigslist do so with modern UX, but Yelp is a modern company with modern UX, and the people unbundling it, mostly, use constraint.