Andre Siregar

148 days ago

Etsy’s Debriefing Facilitation Guide for Blameless Postmortems

codeascraft.com

In 2012, I wrote a post for the Code As Craft blog about how we approach learning from accidents and mistakes at Etsy. I wrote about the perspectives and concepts behind what is known (in the world of Systems Safety and Human Factors) as the New View on “human error.