Communication is key

Then, Russia attacked. Two days after the invasion, on February 26, Fedorov — the Ukrainian vice prime minister who doubles as the country’s digital minister — tweeted directly at Musk to urgently send Starlink equipment. Two days after that, the first shipment showed up.

“They tweeted at Elon and so we turned it on,” Gwynne Shotwell, SpaceX’s president, told an audience at the California Institute of Technology on March 7 in reference to Starlink’s arrival in Ukraine. “That was our permission. That was the letter from the minister. It was a tweet.”

SpaceX did not respond to repeated requests for comment about its involvement in Ukraine.